Problem while placing the order +91 9069 867 650 | +91 7303 553 497

FAQ'S

What can be a perfect gift for a Birthday?

  • Surely a tempting cake with flowers and chocolate.

What does It cost for different cakes?

  • Our cake cost is based on the size, design, flavor, location and other aspects of the cakes which differ from cake to cake. But we assure you for best prices and fresh tasty cakes.

Can we get some add-ons like flowers etc. if it's a special occasion?

  • Of course! You can order by selecting flower from flowers section with your cake order (you can order it online, WhatsApp or by call) and order special add-on like chocolates if it's a loved one's birthday or anniversary or if it's the Valentine's Day, Mother’s Day, Father’s Day, Independence Day, New Year Cake or for any occasion or party.

Can I get a customized theme cake according to me/ types of cake ?

    Let us know what you have in mind and we will create a custom cake to fit your special occasion. We have a wide selection of cakes and you are free to choose one or add your own unique design. We can provide customized fondant cakes in different flavors, size, photo, theme, and decoration according to your, given information and pics. To know more call, us at +91 9069 867 650 or Email us at info@cakeol.com or chat with us for fondant cake requests.

How much time taken by you for cake order delivery?

  • We deliver the cake 24/7 round the clock and always try to deliver as soon as possible at your doorstep. We try to deliver the cake within 60 min* after your order done. Our cake delivery process is started after your order done. Firstly, our online team confirms the order. #But for fondant cake you need to order one day before for the best services.

Do any extra charges for home delivery?

  • No, there is no any extra charges for home/office delivery. We deliver the cake full day /mid-night 24X7 without any extra cost.

If I am not satisfied with my order, what can I do and how can you help me?

  • If you are not satisfied or unhappy with our cake or products which you ordered for any reason, then you can simply visit our website and mention the order number and issue description through the contact form or you can also call us on + +91 9069 867 650. We’ll make sure to replace your order with another one as soon as possible or fix you any other issue.

Can I return my order and get a refund for the same?

  • If you receive a damaged, broken or different product then you can return it to us the same same time and call /WhatsApp us. You can also get in touch with our Customer Service’s team that will quickly resolve any issues that you might have.

How soon can I expect my complaint/query to be entertained?

  • We resolve your complaint as soon as possible within 30 min.

What is the mode of payments would you accept?

  • We accept debit/credit cards (Visa/Master), Net banking, Paytm, UPI, international cards.

Is there any safety issue if I pay via card and will my card details be safe?

  • Your payments and credit/debit card details are totally safe through safe and secure payment gateways and you can pay for a card and rest easy.

How can I get in touch with you?

  • You can visit our website www.cakeowl.com. You can reach us at our customer care number +91 9069 867 650 or mail us at info@cakeowl.com.

Can I do a bulk order/corporate bulk orders? How can I get in touch with you?

  • Yes, you are very welcome to place large orders for bigger and grander events. You can simply contact us through our website for such orders and we would be delighted to get back to you as soon as possible.

How can I believe you in your own words for the quality of cakes and other products?

  • You can check the customer testimonials, feedbacks, and reviews of our happy customers who already tried one of our delicious cakes and other products.

Only 50

    NCR50     Copy Code

Limited Period Offer!

Use code NCR50 and get flat Rs.50 Discount* on the spot!

*Valid for limited orders only

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About cakeowl

A pioneer sweet startup and leading online platform for ordering from a wide range of Cakes, Flowers and Gifts 24X7 with no delivery charges, charges free mid-night cakes.

Cakeowl.com fastest growing brand with introduced the innovative concept of cakes freshly made on site on order, and deliver them to customers in less than an hour. Innovative flavours, consistent quality and above all extending a customer friendly service .

We believe cake is much more than a dessert—it's a symbol of celebration, joy, and togetherness - Its a cake with the aim of